FAQs

how to supply artwork

Once you have placed your order with us you will receive a confirmation email - simply reply to that email with your artwork / design brief attached. For large files simply click the link 'Supply Artwork' above to use our ftp server. For a comprehensive guide to preparing you artwork click here:
> Preparing your artwork

Alternatively use the icon at the top of the website

question

Please view our help & info section for any questions you may have. If you still can't find what you're looking for, call our team today: 01842 821444.
> Frequently Asked Questions

> Large Format Products

> Payments

> Complaints Procedure

Our Quality - Banners

What kind of material do you print on?

Our banners are printed on either 540gsm PVC or 300gsm MESH.

What resolution do you print?

We print high resolution 1220dpi - basically photographic quality.

Do you offer a discount for 1 or 2 colour printing?

All our banners are printed in full colour CMYK, we cannot offer discount for single / two colours.

What's the difference between PVC and MESH?

Mesh contains tiny holes and is commonly used for large banners attached to scaffolding or if you think it may be affected by strong winds.

How long will they last - Are they weather proof?

The banners are weather proof and will last as long as they are cared for. We cannot guarantee banners from wind damage.

Payments

How do I pay for my banner?

Your order needs to be placed via our website and paid for by credit card.

Can I pay by cheque or set up an account?

We only accept credit / debit card payments and are unable to offer any account facilities.

Can you post me an invoice?

This is an automated service and you will receive your invoice via email to the email address you have given on your order.

Complaints Procedure

I have submitted my order but have not received my proof.

We aim to proof your order by email within 24hrs. Due to seasonal variations this may take slightly longer but we endeavour to have this with you no later than 48hrs. Sometimes these can end up in you junk / spam folder. To track your proof please email info@easieprint.co.uk not forgetting your Order Number.

My order is wrong

If there is a problem with your order, please notify us within 5 working days of the problem - Please remember to include your Order Reference Number so that we can rectify the problem quickly.

The courier was late delivering I want a refund for the delivery?

We cannot be held liable for late deliveries by the couriers and cannot offer a refund on the delivery cost if the parcel is late.

Telephone Support

Email Support